Shipping

Contact us:

Your satisfaction is our top priority. If you have a question or concern, please contact customer service at 1-888-727-2931 or email us at custserv@timex.com.  

USA DOMESTIC ORDERS:

Timex uses UPS and UPS Mail Innovations to handle the domestic shipping of Timex.com orders.  APO/FPO/DPO orders can be shipped via Standard Shipping, Ground Shipping, 2-day Shipping, and Overnight Shipping.  MyTimex/Fan Shop orders CANNOT be shipped to APO/FPO/DPO addresses.

Standard Shipping: FREE

Standard shipping method typically takes 7 to 10 business days. Orders must be placed weekdays before 11:00am EST to ship that day. Orders received after 11:00am EST will ship out the following business day. Weekend orders are processed on Mondays. Holiday orders are processed the next business day. Hawaii and Alaska orders can take up to 40 days.

Straps Shipping: $1

All "strap only" orders ship for $1 and typically take 7 to 10 business days. Orders must be placed weekdays before 11:00am EST to ship that day. Orders received after 11:00am EST will ship out the following business day. Weekend orders are processed on Mondays. Holiday orders are processed the next business day. Hawaii and Alaska orders can take up to 40 days.

Ground Shipping: $6.95

This shipping method typically takes 2 to 5 business days to deliver.  Orders must be placed weekdays before 11:00am EST to ship that day. Orders received after 11:00am EST will ship out the following business day. No weekend or holiday delivery is available at this time. Weekend orders will be shipped out on Monday. We are not able to deliver to PO boxes. Free Ground Shipping is available on orders of $200 or more. 

MyTimex / Fan shop Shipping: $11.95

Customized and/or Fan Shop watch orders (NFL, MLB, NHL, and Collegiate) can take 7 to 10 business days for delivery.  We are not able to deliver to PO boxes.

2 Day Shipping: $14.95

UPS Second Day shipping is available for $14.95.  Orders must be placed weekdays before 11:00am EST to ship that day. Orders received after 11:00am EST will ship out the following business day. No weekend or holiday delivery is available at this time. Weekend orders will be shipped out on Monday. We are not able to deliver to PO boxes.

Overnight Shipping: $24.95

UPS Next Day Air shipping is available for $24.95. Orders must be placed weekdays before 11am EST to ship that day.  Orders received after 11:00am EST will ship out the following business day. No weekend or holiday delivery is available at this time. Weekend orders will be shipped out on Monday. We are not able to deliver to PO boxes.

Tracking Shipping

When your order is shipped, you will receive an email with a tracking code beginning in "1Z" or "92." You can also find the tracking code by accessing your order history in My Account.

INTERNATIONAL ORDERS:

We offer international shipping on orders placed on timex.com to the regions below, shipping costs and times vary please see the list below, for more information contact custserv@timex.com.

  APPROX DELIVERY TIMES
(BUSINESS DAYS)		 DELIVERY COSTS
Argentina 9-13 days Standard shipping is AR$4200 with free shipping on orders over AR$22000
Australia 4-9 days Standard shipping is AU$20 with free shipping on orders over AU$190
Bolivia 4-10 days Standard shipping is Bs1400 with free shipping on orders over Bs110
Chile 3-9 days Standard shipping is CL$13,000 with free shipping on orders over CL$161,000
China 4-10 days Standard shipping is CN¥100 with free shipping on orders over CN¥2,000.00
Colombia 3-9 days Standard shipping is COP 63,000 with free shipping on orders over COP 720,000
Costa Rica 3-9 days Standard shipping is ₡8500 with free shipping on orders over ₡69,000
Czech Republic 4-9 days Standard shipping is Kč275 with free shipping on orders over Kč4300
Ecuador 4-9 days Standard shipping is $16 with free shipping on orders over $200
Guatemala 4-9 days Standard shipping is GTQ125 with free shipping on orders over GTQ2000
Hong Kong 3-9 days Standard shipping is HK$60 with free shipping on orders over HK$1400
Iceland 3-9 days Standard shipping is kr2222.41 with free shipping on orders over kr19000
Israel 6-20 days Standard shipping is ₪35 with free shipping on orders over ₪800
Malaysia 6-20 days Standard shipping is RM60 with free shipping on orders over RM900
Mexico 6-10 days Standard shipping is Mex$250 with free shipping on orders over Mex$3000
New Zealand 4-9 days Standard shipping is NZ$20 with free shipping on orders over NZ$ 250
Panama 3-9 days Standard shipping is $16 with free shipping on orders over $110
Paraguay 4-10 days Standard shipping is ₲116,000 with free shipping on orders over ₲119,0000
Peru 3-9 days Standard shipping is S/.55 with free shipping on orders over S/.600
Republic of Korea 3-9 days Standard shipping is ₩32,000 with free shipping on orders over ₩125,000
Singapore 10-16 days Standard shipping is S$10 with free shipping on orders over S$250
South Africa 3-9 days Standard shipping is R260 with free shipping on orders over R3300
Switzerland 10-16 days Standard shipping is CHF10 with free shipping on orders over CHF160
Taiwan 10-16days Standard shipping is NT$350 with free shipping on orders over NT$4000
Thailand 16-20 days Standard shipping is ฿500 with free shipping on orders over ฿7500
Turkey 4-10 days Standard shipping is 450TL with free shipping on orders over 4800TL
Uruguay 4-10 days Standard shipping is $U600 with free shipping on orders over $U4700
Vietnam 16-20 days Standard shipping is ₫350,000 with free shipping on orders over ₫570,0000

The cost of international shipping, import duties & taxes are calculated by our partner Global-E – the price provided at checkout is the final and total cost of the order.

Please allow 5-10 business days for shipping, depending on the destination country. Orders are processed and shipped within 1-2 business days. Weekend orders are processed on Mondays. Holiday orders are processed the next business day.

International shipping times vary by country, pricing and options are provided at checkout.

Get in Touch

1.888.727.2931

Hours of Operations:

Mon - Fri: 9:00am - 7:00pm EST