100% Worry-Free Replacement Plan
If your Timex® Kids watch is lost or broken, we’ll replace it with the same or a similar style for up to one year from the original date of purchase, with no questions asked. If you still have the watch, return it to the address below with your name and address, a copy of your purchase receipt or other proof of purchase. Also, include a check for $10 USD to cover shipping and processing. If the watch is missing, just send a short description of the watch instead.
TG Service Center
1251 South Perry Road, Suite 100
Plainfield, IN 46168
Attention: Worry-Free Replacement Program
Limit one replacement per purchase per customer. Offer void where prohibited or otherwise restricted by law. Timex reserves the right to modify or discontinue the terms of the Worry-Free Replacement Plan at any time. The plan does not apply to products purchased outside of the United States or Family Connect watches.