Watch Repair Shop

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Watch Repair Shop

Your TIMEX® watch is warrantied against manufacturing defects by Timex Group USA, Inc. for a period of ONE YEAR from the original purchase date. Timex and its worldwide affiliates will honor this International Warranty.

Please note that Timex may, at its option, repair your watch by installing new or thoroughly reconditioned and inspected components or replace it with an identical or similar model. IMPORTANT — PLEASE NOTE THAT THIS WARRANTY DOES NOT COVER DEFECTS OR DAMAGES TO YOUR WATCH:
1) after the warranty period expires;
2) if the watch was not originally purchased from an authorized Timex retailer;
3) from repair services not performed by Timex;
4) from accidents, tampering or abuse; and
5) lens or crystal, strap or band, watch case, attachments or battery. Timex may charge you for replacing any of these parts.

THIS WARRANTY AND THE REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. TIMEX IS NOT LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some countries and states do not allow limitations on implied warranties and do not allow exclusions or limitations on damages, so these limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from country to country and state to state.

To obtain warranty service, please return your watch to your local Timex affiliate or the Timex retailer where the watch was purchased, together with a completed original Watch Repair Coupon if available, or a written statement identifying your name, address, telephone number and date and place of purchase. Timex will charge you for any postage and handling due on return shipments (this is not a repair charge) when completing service or repairs. NEVER INCLUDE A SPECIAL WATCHBAND OR ANY OTHER ARTICLE OF PERSONAL VALUE IN YOUR SHIPMENT.

For additional warranty information:

in U.S. and Canada, call 1-800-448-4639.
in Brazil, call +11 2664 1001.
in Mexico, call 01-800-01-060-00.
in Central America, the Caribbean, Bermuda and the Bahamas, call (501) 370-5775 (U.S.).
in Asia, call 852-2815-0091.
in the U.K., call 44 020 8687 9620.
in France, call 33 3 81 63 42 51.
in Germany/Austria: +43 662 889 2130.
in other areas, please contact your local Timex retailer or Timex distributor for warranty information.

If your Timex® watch should ever need servicing, send it to Timex as set forth in the Timex International Warranty or addressed to:

P.O. Box 2740
Little Rock, AR 72203.

For service questions, call 1-800-448-4639 or custserv@timex.com

©2011 Timex Group USA, Inc. TIMEX, INDIGLO and NIGHT-MODE are trademarks of Timex Group B.V. and its subsidiaries.